You are browsing the site archives for the tag: reputation.

Catalyst Mobile App Increases One Dealer's Reviews by 400%

  Landers CDJ, a dealership located in Benton, Arkansas was looking for a way to get more online reviews to better reflect their top-notch customer service. They began using one of Friendemic’s newest reputation tools, the Catalyst mobile app, in hopes of increasing their overall review count and star ratings. The following data was gathered after using the app for just three weeks!   Landers CDJ […]

Friendemic's Big News

January 26th, 2017 – Friendemic and GoFanbase , two fast-growing leaders in the social media and online reputation space, announced today that they are merging.  The combined company will be among the largest providers of social and online reputation software and services in the automotive dealership space, with experience serving over 1,000 dealerships, including dealers from among many of the leading automotive groups. The combined […]

4 Quick Tips For Managing Your Business's Reputation

Is your reputation “socially secure”? Your reputation is a compilation of the beliefs or opinions that are generally held about you. The same thing that makes some businesses worth a billion dollars is the same cause for millions of dollars worth of damage to another. There is no substitute for having great customer service, but here are four quick tips for managing your business’s reputation: […]

What to do when someone leaves you a negative review

Whether you’re a small-business owner, a freelancer, or the best company in all of North America, you can count on one thing: at some point, someone will leave a negative review about your products or services online. For many business owners, their first reaction is to delete the review. After all, it seems intuitive to want to portray only the best to future customers. DON’T […]