customers

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Catalyst Mobile App Increases One Dealer's Reviews by 400%

  Landers CDJ, a dealership located in Benton, Arkansas was looking for a way to get more online reviews to better reflect their top-notch customer service. They began using one of Friendemic’s newest reputation tools, the Catalyst mobile app, in hopes of increasing their overall review count and star ratings. The following data was gathered after using the app for just three weeks!   Landers CDJ […]

Friendemic's Big News

January 26th, 2017 – Friendemic and GoFanbase , two fast-growing leaders in the social media and online reputation space, announced today that they are merging.  The combined company will be among the largest providers of social and online reputation software and services in the automotive dealership space, with experience serving over 1,000 dealerships, including dealers from among many of the leading automotive groups. The combined […]

Innovative Dealer Summit 2015 Presentation Recap: Social Strategies that Do Not Work

Social media began as a fun, free novelty for consumers. When businesses were finally welcomed to the various platforms (and that process is still ongoing), many of them brought that same consumer mindset to their social media marketing efforts, and it has significantly hindered their effectiveness. Social media has changed (Facebook and Twitter are now even large publicly-traded companies), and marketers can’t think of social […]

What to do when someone leaves you a negative review

Whether you’re a small-business owner, a freelancer, or the best company in all of North America, you can count on one thing: at some point, someone will leave a negative review about your products or services online. For many business owners, their first reaction is to delete the review. After all, it seems intuitive to want to portray only the best to future customers. DON’T […]