Hospitality

We aim to build authentic and thriving communities around your brand. We craft expert social engagement strategy, fortify your online reputation, identify and convert real-world leads, manage your social ad campaigns and deliver an unparalleled social ROI. We pride ourselves on our flexibility in devising custom solutions for our clients to meet your needs.

We Manage Your Online Reputation

We monitor all the top travel and entertainment review sites hourly, including Google, Yelp, TripAdvisor, OpenTable, UrbanSpoon and others and then respond to every review. Using our Reputation Engagement Suite software, you can upload your customer lists to ask for reviews and direct feedback, building the number of positive reviews on the sites that you need them most.

We Engage Your Local Community

Friendemic creates or sources unique content that is a mix of reviews and news, as well as any content for your destination or restaurant (special events, promotions, and new features). Friendemic can also craft custom blogs on topics related to your business to be shared on your website, which builds SEO value and generates an increase in web traffic. Beyond creating content, our social promotions will get your customers involved. These promotions can include giveaways, contests, events at your business.

We Build Your Brand and Generate New Business

Using Twitter Advanced Search, we find people online talking about your business or destination (focusing on specific keywords related to your location) and we start conversations that encourage prospects to request information or to visit your website. To drive website traffic and generate more business, Targeted Facebook Ads can reach specific segments by demographic or lifestyle patterns, putting your ads in front of the people most likely willing to travel to you.

Case Studies: Hospitality

Friendemic ran proactive social outreach campaigns promoting tourism to Utah during the summers of 2014 and 2015. We sent tens of thousands of messages to tourists currently visiting Utah or considering a visit, generating millions of impressions and thousands of social interactions.